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Ban Request Guide (Please read first) - Printable Version

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Ban Request Guide (Please read first) - Munzy - 07-06-2012

<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Is there someone on our servers that is using hacks, mic/chat spamming, racist, or generally just being rude? Well we would love to hear about it and solve the issue as best as we can.
<font size="5" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;"><b>
Key information:


<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Ban requests can be done one of two ways, either demo, or chat log from stats<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">.

<font size="2" style="font-weight: normal;">All ban requests <u style="font-weight: normal; font-size: 10pt;"><b>must</u><font size="2" style="font-weight: normal;"> have a demo, unless you are using the stats method. (Youtube and other video sharing is not accepted.)

<font size="2" style="font-weight: normal;">In the demo you must execute the "status" command at least once and in the post provide there Steam_ID.

<font size="2" style="font-weight: normal;">You must provide Information on the time, date, and server that you were on.

<font size="2" style="font-weight: normal;">Failing to do one of the three above will cause the ban request to become "VOID" which means nothing will be done with it!

<font size="5"><b>Demo:

<u style="font-weight: normal; font-size: 10pt;"><b>Console:</u>
<font size="2" style="font-weight: normal;">The console is what you will use to initiate the demo and execute commands. The console is build into valve games, but you might need to enable it. The following steps will show you how to enable the console. If you have already done this you can skip this step.

<font size="2" style="font-weight: normal;">1. Start TF2 or other valve game.
<font size="2" style="font-weight: normal;">2. Once at the Main Menu, click options.
<font size="2" style="font-weight: normal;">3. Select the keyboard tab.
<font size="2" style="font-weight: normal;">4. Under the keyboard tab there should be an Advance option, select it.
<font size="2" style="font-weight: normal;">5. Place a check mark in the "Enable developer console" and click apply/ok.
<font size="2" style="font-weight: normal;">6. Pat your self on the back for a job well done.
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Start recording a Demo:

<font size="2" style="font-weight: normal;">This step will be used to make a (Video) that is used by the source engine, This video will make it so that we here at (G-S.N) can see what you see and address the issue accordingly. We don't accept other video formats at they can be easily tampered with resulting in false positives. Here are the steps.

<font size="2" style="font-weight: normal;">1. Connect to the server if you already haven't.
<font size="2" style="font-weight: normal;">2. Press the "~" (Tilde) button.
<font size="2" style="font-weight: normal;">3. A console window should appear, If not you may need to redo the "console" section above.
<font size="2" style="font-weight: normal;">4. In the chat filed type. "record DemoName" and press the Enter key.
<font size="2" style="font-weight: normal;">5. The console should then tell you that it started recording, if not try again.
<font size="2" style="font-weight: normal;">6. After that please type in "status" into the same field and press the Enter key.
<font size="2" style="font-weight: normal;">7. You should then see a list of all users currently on the server with there steam_ids.
<font size="2" style="font-weight: normal;">8. Next spectate the player that is causing the issue until you catch them breaking the rules.
<font size="2" style="font-weight: normal;">9. Once again open the console with "~" and type "stop" and press the Enter key to stop recording the demo.
<font size="2" style="font-weight: normal;">10. Good job!
<font size="2" style="font-weight: normal;">11. Now it is time for us to go get that demo, Go to: your steam folder on your computer. Usually: "C:\Programs(x86)\Steam\..." Then go to "..\steamapps\common\team fortress 2\tf\..." The file should be named what ever you put in for DemoName and followed by ".dem".
<font size="2" style="font-weight: normal;">12. Upload this to your favorite media sharing service such as mediafire.com.
<b><font size="5">Stats:
  1. The stats method must use the official stats website that is located at http://www.gaming-servers.net/stats/hlstats.php !
  2. There must be a warning given to the players, and you must provide his information (steam_id) or a link to there stats page with a time of the warning given! If this isn't done then the ban will be considered void!
  3. The offensive text must be within 2 weeks of making the ban request!
  4. There must be significance proof that they are intentionally using offensive text, meaning they have to say it more then once.
<u style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;"><b>
<font size="5">Making The Post: </u>
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Now it is time to make a post on our forums.

<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">1. Login to our forums if you already haven't.
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">2. Please select "Start a New Discussion."
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">3. Fill out the Discussion as follows for the demo method:
<font size="4"><b>Demo:
<hr size="2" width="100%" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal; font-size: 10pt;"><font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Discussion Title: Ban Request - "Name of person you want banned"
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Category: : Bans & Unbans
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">(Please fill in the following information in the thread)
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Server: |Gaming-Servers.net | Saxton Hale | Fremont,CA|
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Time/Date: 2:30 AM PST, Jan 1, 2012<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Demo: (Please post the link to your demo file here.)(***Required***)
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">SteamID: STEAM_0:0:17863660
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Username: (G-S.N) Mun
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">Description: Mun was seen using an aimbot on Saxton Hale and a speed hack...
<hr size="2" width="100%" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal; font-size: 10pt;"><font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">
<font style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal;" size="4"><b>Stats:<hr size="2" width="100%" style="font-family: Arial, Verdana; line-height: normal; font-size: 10pt;"><font size="2" style="font-family: Arial, Verdana; line-height: normal;">Discussion Title: Ban Request - "Name of person you want banned"
<font size="2" style="font-family: Arial, Verdana; line-height: normal;">Category: : Bans & Unbans
<font size="2" style="font-family: Arial, Verdana; line-height: normal;">(Please fill in the following information in the thread)
<font size="2" style="font-family: Arial, Verdana; line-height: normal;">Server: |Gaming-Servers.net | Saxton Hale | Fremont,CA|
<font size="2" style="font-family: Arial, Verdana; line-height: normal;">Time/Date: 2:30 AM PST, Jan 1, 2012Offensive user: http://www.gaming-servers.net/stats/hlstats.php?mode=playerinfo&player=98Time Of incident: 10:00 8/8/13User Whom Warned: http://www.gaming-servers.net/stats/hlstats.php?mode=playerinfo&player=98Time of warning: 10:01 8/8/13<font size="2" style="font-family: Arial, Verdana; line-height: normal;">SteamID: STEAM_0:0:17863660
<font size="2" style="font-family: Arial, Verdana; line-height: normal;">Username: (G-S.N) Mun
<font size="2" style="font-family: Arial, Verdana; line-height: normal;">Description: Mun was seen using an aimbot on Saxton Hale and a speed hack...
<hr size="2" width="100%" style="font-family: Arial, Verdana; line-height: normal; font-size: 10pt;"><font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">4. Alright you go the post down, now simply just click the "Post Discussion" button and We will get back to you asap. You should watch the thread as we may ask you questions.
<font size="2" style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal;">5. Pat yourself on the back for helping out the community. =)<div style="font-family: Arial, Verdana; font-style: normal; font-variant: normal; line-height: normal; font-weight: normal; font-size: 10pt;">




Update: patch demo file location since the steampipe update.Update 2: added chat logs