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We will be having a server outage today in San Jose for our provider to do maintenance.

Originally posted by Provider:

On Wednesday, October 18th 2017, we will be performing a 2 hour network maintenance event beginning at 10:00 AM PT and ending at 12:00 PM PT

The networking device via which your service is provided is experiencing a hardware failure event which requires a hardware replacement. The estimated downtime for your service is 5-15 minutes although it may be significantly less.

— Munzy